Terms of Use
Last updated: 13 August 2026
1. Acceptance of Terms
By accessing and using the alterunpro website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
2. Services Description
alterunpro provides professional beauty and skincare treatment services. Our website offers information about these services and enables clients to request consultations. The actual provision of treatments occurs at our physical location in London, United Kingdom.
3. Booking and Consultations
Consultation Requests
Submitting a consultation request through our website does not constitute a confirmed booking. We will contact you to arrange a suitable appointment time and confirm your booking.
Cancellations
If you need to cancel or reschedule an appointment, we require at least 24 hours notice. Late cancellations or no-shows may result in a cancellation fee equivalent to fifty percent of the scheduled treatment cost.
Arrival Time
Please arrive on time for your scheduled appointment. Late arrival may result in reduced treatment time to avoid delays for subsequent clients, though the full treatment cost will still apply.
4. Treatment Guidelines
Health Disclosure
You are required to disclose any relevant health conditions, medications, allergies, or skin sensitivities before receiving treatment. Failure to provide accurate health information may result in treatment being refused or modified.
Contraindications
Certain treatments may not be suitable for all individuals. We reserve the right to refuse or modify treatment based on health screening, skin assessment, or professional judgment.
Treatment Results
Individual results from treatments may vary significantly. We make no guarantees regarding specific outcomes, and the effectiveness of treatments depends on numerous factors including skin type, lifestyle, and adherence to aftercare instructions.
5. Pricing and Payment
Pricing
All prices are displayed in British Pounds (GBP) and include any applicable taxes. We reserve the right to modify our pricing at any time, though confirmed bookings will be honoured at the price quoted at the time of booking.
Payment Terms
Payment is required at the time of service. We accept major credit cards, debit cards, and cash. For treatment programmes involving multiple sessions, payment plans may be discussed during the initial consultation.
6. Intellectual Property
Website Content
All content on this website, including text, images, graphics, logos, and design elements, is the property of alterunpro or its content suppliers and is protected by copyright and intellectual property laws.
Restrictions
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
7. Website Use Restrictions
You agree not to use our website for any of the following purposes:
- Transmitting spam, chain letters, or unsolicited communications
- Attempting to gain unauthorised access to our systems
- Introducing viruses, malware, or other harmful code
- Collecting or harvesting personal information about other users
- Engaging in any activity that interferes with website functionality
8. Disclaimers
Medical Advice
The information provided on this website is for general informational purposes only and should not be considered medical advice. Our services are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Professional Consultation
You should consult with a qualified healthcare provider before beginning any new skincare treatment, particularly if you have underlying health conditions or concerns.
Website Availability
We do not guarantee that our website will be continuously available or error-free. We may suspend, withdraw, or modify our website at any time without notice.
9. Limitation of Liability
To the fullest extent permitted by law, alterunpro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim arising from these terms or our services shall not exceed the amount paid for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold alterunpro harmless from any claims, damages, losses, or expenses arising from your violation of these Terms of Use or your use of our services.
11. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of these external sites.
12. Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after such changes constitutes acceptance of the modified terms.
14. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Contact Information
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: 42 Marylebone Lane, London W1U 2DS, United Kingdom