Privacy Policy

Last updated: 13 August 2026

1. Introduction

This Privacy Policy explains how alterunpro collects, uses, and protects your personal information when you use our website or services. We are committed to ensuring your privacy is protected in accordance with applicable data protection laws in the United Kingdom.

2. Information We Collect

We may collect the following types of personal information:

Contact information including name and email address
Information about your skin concerns and treatment preferences
Website usage data collected through cookies and similar technologies
Communication records when you contact us

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to consultation requests and booking enquiries
To provide and improve our beauty and skincare services
To communicate with you about appointments and treatments
To maintain records of client consultations and treatment history
To improve our website functionality and user experience

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

Legitimate interests in operating our business and providing services
Consent where you have provided it for specific purposes
Contractual necessity to fulfill service agreements

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist in operating our business, subject to confidentiality obligations
Legal authorities when required by law or to protect our rights

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client treatment records are typically retained for seven years in accordance with professional standards.

8. Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing based on legitimate interests
Right to withdraw consent where processing is based on consent

9. Cookies

Our website uses cookies to enhance user experience and analyse website usage. For detailed information about our use of cookies, please see our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 42 Marylebone Lane, London W1U 2DS, United Kingdom